I forgot my password. What should I do now?
Go to the menu "My account" in the upper right corner on the homepage and choose the option "Forgot your password". This will open a new page where you can enter your email address. Once you press "Reset my password" you will receive a new password by e-mail.
It is important to enter the e-mail address you normally use to log into the webshop.
My question is not listed here. What now?
You can always address your question to us by e-mail or by calling our customer service. One of our employees will be able to answer your question immediately and help you with your question.
For questions you can contact our customer service from Monday to Friday between 10:00 and 17:00 hours by telephone number +32 32 94 75 65. Of course we can also be reached by e-mail at firstname.lastname@example.org.We are happy to be of service!